Refund Policy
Effective Date: April 25, 2025
Because our products are made-to-order through Printify, we do not accept returns or exchanges for reasons such as wrong size, buyer's remorse, or change of mind.
Refunds Are Only Granted If:
- The product arrives damaged or defective
- There is a misprint or manufacturing error
- The item never arrives (after a full investigation with shipping provider)
To request a refund or replacement:
Please email customercare@printify.com within 14 days of delivery with:
- A clear photo of the item
- A description of the issue
- Your order number
Refunds (if approved):
Once your request is reviewed, you will be notified if the refund or replacement is approved. Refunds will be processed to your original method of payment.
Late or Missing Refunds:
If you haven't received your refund within 5-10 business days, first check your bank account. Then contact your payment provider. If the issue persists, contact us at customercare@printify.com.